Our Services

For companies that want to improve their management of documents and business records:

• Evaluation of existing documents, systems and business processes
• General and business-specific consultation about document management
• Selection of the appropriate Laserfiche systems and modules
• Installation and set-up of the software and related processes
• Configuration of the Laserfiche installation to match the organization’s needs
• Training for Laserfiche users and content administrators
• Guidance and support throughout the implementation of Laserfiche
• Documentation of new document management policies and processes in your business

For companies that want to streamline and automate business processes:

• Evaluation of existing business processes and supporting systems
• General and business-specific consultation about process automation
• Installation and set-up of the Laserfiche Workflow system
• Configuration of Laserfiche Workflow processes to replace or support existing manual processes
• Training for Laserfiche users and process managers
• Guidance and support throughout the implementation of Laserfiche Workflow
• Documentation of the Workflow policies and procedures in your business

For companies that need a certified records management system to meet federal requirements such as Sarbanes-Oxley (SOX), USA Patriot Act, HIPAA, 21 CFR Part 11, and others:

• Implementation of the federally certified (DoD 5015.2) Laserfiche Records Management Edition
• Development of document retention schedules
• Training for Laserfiche users, Records Managers and Compliance Managers
• Consultation and support for regulatory compliance

For any Laserfiche users who want the best and most reliable system support available anywhere:

• Technical support and product upgrades, via the Laserfiche Software Assurance Plan
• Help-desk, software maintenance and other support for your Laserfiche system, locally provided by Lloyd Hill Consulting
• Fast, reliable, always-available services. When you need help or answers, we are there for you.