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Our Services
For companies that want to improve their management of documents and business
records:
- Evaluation of existing documents, systems and business processes
- General and business-specific consultation about document management
- Selection of the appropriate Laserfiche systems and modules
- Installation and set-up of the software and related processes
- Configuration of the Laserfiche installation to match the organization’s needs
- Training for Laserfiche users and content administrators
- Guidance and support throughout the implementation of Laserfiche
- Documentation of new document management policies and processes in your business
For companies that want to streamline and automate business processes:
- Evaluation of existing business processes and supporting systems
- General and business-specific consultation about process automation
- Installation and set-up of the Laserfiche Workflow system
- Configuration of Laserfiche Workflow processes to replace or support existing
manual processes
- Training for Laserfiche users and process managers
- Guidance and support throughout the implementation of Laserfiche Workflow
- Documentation of the Workflow policies and procedures in your business
For companies that need a certified records management system to meet federal
requirements such as Sarbanes-Oxley (SOX), USA Patriot Act, HIPAA, 21 CFR Part
11, and others:
- Implementation of the federally certified (DoD 5015.2) Laserfiche Records
Management Edition
- Development of document retention schedules
- Training for Laserfiche users, Records Managers and Compliance
Managers
- Consultation and support for regulatory compliance
For any Laserfiche users who want the best and most reliable system support
available anywhere:
- Technical support and product upgrades, via the Laserfiche Software Assurance
Plan
- Help-desk, software maintenance and other support for your
Laserfiche system, locally provided by Lloyd Hill Consulting
- Fast, reliable, always-available services. When you need help or
answers, we are there for you.
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